FAQ

Please review our FAQs before reaching out. Our customer service is dedicated to assisting you 24/7.

Once your order has been dispatched, you will receive a tracking number via email. Please use this number to monitor the progress of your package on our Order Tracking Page. If the tracking information has not been updated, it is likely due to a temporary delay.

If you have not received your confirmation email, please check your spam or junk folder. If it is still missing after 24 hours, your order has likely been processed. You can use your account or tracking number to follow up on the status of your order.

We accept returns within 30 days of purchase, as long as the items are unused and in their original packaging. Please refer to our Return Policy for complete details before reaching out to us.

Orders are processed promptly to ensure quick shipping. If your order is already in progress, we are unable to make any changes or cancellations.

Carriers will typically attempt redelivery or leave a notice for pick-up at a local facility. Please refer to your tracking information or contact the carrier for further instructions.

Orders are processed within 1-3 business days. Once processed, delivery typically takes 8-12 business days. If it has been longer, rest assured that your package is on its way. Delays can occasionally occur due to high demand.

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